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LIVE ARRIVAL GUARANTEE

FILE A DOA CLAIM

Covered for 72 hours from delivery (7 days on orders placed October 6–10, 2026), and the form takes late ones for up to 14 days — Jase reads every claim himself either way. Two photos per affected piece. Full terms.

PULL UP YOUR ORDER

Same details as your order status page. Past the guarantee window? File it anyway — Jase reviews late claims himself.

The form takes claims for up to 14 days after delivery. Older than that, or the order never shipped? Email jase@reefjase.com — he'd rather hear about it late than not at all.